Our Hiring and Training Practices
Community Watch Solutions’ training procedure starts with recruiting qualified candidates. Attracting quality people is the key to providing quality security services. Our comprehensive approach to screening and hiring helps us ensure we employ only the best qualified candidates. To support our recruiting efforts Community Watch Solutions offers competitive wages, bonus program to attract and retain dedicated security professionals.
Ensuring Quality Service with a Concierge Touch
Community Watch Solutions utilizes supervisors, site managers and directors to build upon the initial hiring and training phase. This ensures a professional and high quality of security services that makes you feel safe and valued.
Pre-employment Screening
Candidates for employment must first complete an extensive application and then pass an in-person interview. During this interview candidates are given an opportunity to demonstrate their interpersonal and communication skills along with their personality. Only 1 in 5 applicants pass the in-person interview and are selected to continue to our next phase, which is background screening. Before an applicant is hired by Community Watch Solutions to be a security officer he/ she must first undergo an extensive background check through the Florida Department of Law Enforcement and the FBI where the applicant’s fingerprints are compared to State and National databases. Upon successfully passing these checks Community Watch Solutions conducts additional criminal record, driving history and sex offender database checks and drug offender checks.
Post-employment Reviews
Periodic reviews of security officers are conducted to verify that nothing in their background has changed after their initial employment. CWS’ Building Star Approach to Applicant Selection —>
Training
Community Watch Solutions security officers are licensed by the State of Florida and go through significant training before they are hired to serve our clients security needs. The initial security training topics include:
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Upon completion of the initial 40-hours of security officer training Community Watch Solutions security officers enter a Field Training Program that includes training on Community Watch Solutions’ state-of-the-art policies and procedures manual, our clients specific post orders and our company’s 9 Stars philosophy of service delivery. Our security officers are also trained on the use of Automated External Defibrillator (AED) for emergency cardiac responses. During this phase of training they are paired with a senior officer for on-site training at our client’s location.
Retention
Retention is the second key to providing our clients quality security services. To that extent Community Watch Solutions provides attractive benefits to our employees so that we can retain the best security professionals in the field. Some of the benefits we offer our employees are:
- 401K with a 3% match for all employees, eligible after 6 months of employment
- Medical, Dental, Vision and Life Insurance
- Performance recognition incentives
- Paid vacation (after 1 year employment)
- Company provided uniforms
- Employee Recognition